OSE Internet and Phone - CenturyLink - Revision history

Katie: Redirected page to Internet, Phone, Domains, Server

2013-11-22T17:06:17Z

← Older revision		Revision as of 17:06, 22 November 2013
Line 1:		Line 1:
			#redirect [[Internet, Phone, Domains, Server]]

	=Domains and Server=		=Domains and Server=

2013-11-22T17:04:28Z

← Older revision		Revision as of 17:04, 22 November 2013
Line 1:		Line 1:
			=Domains and Server=

			*Pingdom monitors wiki URL, sending notifications to webadmin@opensourceecology.org and ops@opensourceecology.org. Uptime Robot monitors wiki and forum URLs, sending notifications to webadmin@opensourceecology.org. Hetzner is OSE’s server, Client ID: C0704628411, Support number: +49 (0) 9831 61006-1. Report to issues to Executive Staff.

			*Hetzner is OSE’s server, see hard-copy information in HabLab office.

			=Internet and Phone=

	For all issues call CenturyLink business support line using OSE land line: 1-800-201-4102 or 1-800-786-6272		For all issues call CenturyLink business support line using OSE land line: 1-800-201-4102 or 1-800-786-6272

Line 4:		Line 12:

	== Information==		== Information==


	*''Information obtained on July 12, 2013''		*''Information obtained on July 12, 2013''

2013-09-23T19:23:41Z

@@ Line 38: / Line 38: @@
 **HSI Vacation Email
 **Router Self Install - Standard Ship
 ==Information and Action on Aug 21, 2013==
@@ Line 46: / Line 64: @@
 **CenturyLink verified the problem is not a programing issue.
 **Intermittent sync - speed issue on customer end, so tech will verify surfing speed with customer on location - no later than 340PM CST, ticket number 6152743

2013-09-16T15:46:35Z

← Older revision		Revision as of 15:46, 16 September 2013
Line 54:		Line 54:
	*Still have the HabLab line, which the representative said he changed to OSEone		*Still have the HabLab line, which the representative said he changed to OSEone
	==Information and Action on Sep 16, 2013==		==Information and Action on Sep 16, 2013==
			Called support: 1-800-786-6272 and spoke to Reggie; determined the OSEtwo DSL line is 8164492307; this line is not appearing remotely so they require someone to hard-wire in to the modem. to change the password. Since there is no phone down there...I would have to run back and forth to get troubleshooting step instructions. This is not a viable option. 1) We need a phone down there. 2) We should migrate the line from the mosquito hut to the workshop so the workshop has connectivity throughout and install a phone on the line.
			Over to Katie.

2013-09-16T15:33:11Z

← Older revision		Revision as of 15:33, 16 September 2013
Line 1:		Line 1:
	For all issues call CenturyLink business support line using OSE land line: 1-800-201-4102 or 1-800-786-6272		For all issues call CenturyLink business support line using OSE land line: 1-800-201-4102 or 1-800-786-6272

			The account number is our telephone number: 8164491239

	== Information==		== Information==

2013-09-16T15:32:18Z

← Older revision		Revision as of 15:32, 16 September 2013
Line 1:		Line 1:
	For all issues call CenturyLink business support line using OSE land line: 1-800-201-4102		For all issues call CenturyLink business support line using OSE land line: 1-800-201-4102 or 1-800-786-6272

	== Information==		== Information==

2013-09-16T15:26:01Z

Information and Action on Sep 13, 2013

← Older revision		Revision as of 15:26, 16 September 2013
Line 51:		Line 51:
	**Password for both lines is maysville2013		**Password for both lines is maysville2013
	*Still have the HabLab line, which the representative said he changed to OSEone		*Still have the HabLab line, which the representative said he changed to OSEone
			==Information and Action on Sep 16, 2013==

2013-09-13T15:40:50Z

Information and Action on Sep 13, 2013

← Older revision		Revision as of 15:40, 13 September 2013
Line 50:		Line 50:
	*Internet lines changed to OSEone and OSEtwo - No reason for change other than called Centurylink to troubleshoot connectiviey problems and the representative made the changes without prompting.		*Internet lines changed to OSEone and OSEtwo - No reason for change other than called Centurylink to troubleshoot connectiviey problems and the representative made the changes without prompting.
	**Password for both lines is maysville2013		**Password for both lines is maysville2013
	*~~Also still~~ have the HabLab line, which the representative said he changed to OSEone ~~- while confusing, internet connectivity is restored - not going to make sense of this now~~		*Still have the HabLab line, which the representative said he changed to OSEone

2013-09-13T15:40:13Z

Information and Action on Sep 13, 2013

← Older revision		Revision as of 15:40, 13 September 2013
Line 50:		Line 50:
	*Internet lines changed to OSEone and OSEtwo - No reason for change other than called Centurylink to troubleshoot connectiviey problems and the representative made the changes without prompting.		*Internet lines changed to OSEone and OSEtwo - No reason for change other than called Centurylink to troubleshoot connectiviey problems and the representative made the changes without prompting.
	**Password for both lines is maysville2013		**Password for both lines is maysville2013
			*Also still have the HabLab line, which the representative said he changed to OSEone - while confusing, internet connectivity is restored - not going to make sense of this now

2013-09-13T15:31:22Z

Information and Action on Aug 22, 2013

← Older revision		Revision as of 15:31, 13 September 2013
Line 47:		Line 47:
	==Information and Action on Aug 22, 2013==		==Information and Action on Aug 22, 2013==
	*CenturyLink tech installed new wireless modem		*CenturyLink tech installed new wireless modem
			==Information and Action on Sep 13, 2013==
			*Internet lines changed to OSEone and OSEtwo - No reason for change other than called Centurylink to troubleshoot connectiviey problems and the representative made the changes without prompting.
			**Password for both lines is maysville2013