OSE Internet and Phone - CenturyLink

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For all issues call CenturyLink business support line using OSE land line: 1-800-201-4102

Information

  • Information obtained on July 12, 2013
  • Voice - 8164491239
    • Business No Voice Mail
    • Caller ID
    • Unlimited Long Distance Intra
    • Unlimited Long Distance Inter
    • Trk HSI Cent.Tel.Net
    • Multi Line 1 Party Business
    • Interstate EUCL Multi Ln
    • Access Recovery Charge
    • ILEC Tracking
  • Internet - CTL100695807
    • PC Security - F-Secure
    • Broadband Cost Recovery Fee
    • HSI 3.0M CC 3YR
    • HSI 3.0M CC 3YR Email
    • VAS Web Hosting - Hostway
    • VAS Web Hosting - Hostway
  • Voice - 8164492307
    • Business No Voice Mail
    • Caller ID
    • Unlimited Long Distance Intra
    • Unlimited Long Distance Inter
    • Trk HSI Cent.Tel.Net
    • 1 Pty Business
    • Interstate EUCL Bus Sub
    • Access Recovery Charge
  • Internet - CTL102153771
    • Broadband Cost Recovery Fee
    • HSI Vacation
    • HSI Vacation Email
    • Router Self Install - Standard Ship

Information and Action on Aug 21, 2013

  • Spoke with CenturyLink support:
    • Learned that one of OSE internet lines has been on vacation since Feb 2013. This was not communicated during previous calls to CenturyLink on July 12, 2013. To compensate, CenturyLink is providing internet service for 1 year at a discount rate. The rate expires and increases on August 22, 2014; order number associated: 1182581932
  • During technical assistance call:
    • Troubleshoot DSL/phone line filter. Filter is not the problem.
    • CenturyLink verified the problem is not a programing issue.