Production Engineering Best Practices: Difference between revisions
Jump to navigation
Jump to search
m (Fixed a Category Link) |
m (Minor Typo Fix) |
||
| Line 3: | Line 3: | ||
*'''Jigs''' - Custom 3D printed jig for threading the aluminum extrusion - [https://www.solidsmack.com/fabrication/behind-the-design-prusa-research-3d-printer-factory-tour/] | *'''Jigs''' - Custom 3D printed jig for threading the aluminum extrusion - [https://www.solidsmack.com/fabrication/behind-the-design-prusa-research-3d-printer-factory-tour/] | ||
*'''Open Source''' - now Prusa is hiding parameters and brands and extrusion of their filament line - interesting blank out of production knowledge. Minute 4:50 in video. | *'''Open Source''' - now Prusa is hiding parameters and brands and extrusion of their filament line - interesting blank out of production knowledge. Minute 4:50 in video. | ||
*'''Print Profile Generation''' - they have a room dedicated to print profile | *'''Print Profile Generation''' - they have a room dedicated to print profile optimization. | ||
*'''Customer Support''' - 40 agents. So 8000/40=200. 1 support person per 200 printers. For a 160 hour month - that is about 50 minutes per customer if the month is 20 days. They have 24/7 support. | *'''Customer Support''' - 40 agents. So 8000/40=200. 1 support person per 200 printers. For a 160 hour month - that is about 50 minutes per customer if the month is 20 days. They have 24/7 support. | ||
*7 people work on the slicer | *7 people work on the slicer | ||
Latest revision as of 20:37, 17 August 2023
Notes from Prusa Research
- Organization in stackable bins - Complet part kits are organized in vertically stackable bins - 3:27 in video - [1]
- Jigs - Custom 3D printed jig for threading the aluminum extrusion - [2]
- Open Source - now Prusa is hiding parameters and brands and extrusion of their filament line - interesting blank out of production knowledge. Minute 4:50 in video.
- Print Profile Generation - they have a room dedicated to print profile optimization.
- Customer Support - 40 agents. So 8000/40=200. 1 support person per 200 printers. For a 160 hour month - that is about 50 minutes per customer if the month is 20 days. They have 24/7 support.
- 7 people work on the slicer
- Another team working on firmware
- In-house studio with acoustically sound padded walls.