Conflict Management Styles: Difference between revisions
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**Mentions awareness of instrumental, relational, and self-presentation goals in negotiation | **Mentions awareness of instrumental, relational, and self-presentation goals in negotiation | ||
*Demand-withdrawal pattern - [https://www.ncbi.nlm.nih.gov/pmc/articles/PMC3218801/#:~:text=Demand%2Dwithdraw%20occurs%20in%20one,avoid%20discussion%20of%20the%20issue.] - ranks among the most destructive and least effective interaction patterns | *Demand-withdrawal pattern - [https://www.ncbi.nlm.nih.gov/pmc/articles/PMC3218801/#:~:text=Demand%2Dwithdraw%20occurs%20in%20one,avoid%20discussion%20of%20the%20issue.] - ranks among the most destructive and least effective interaction patterns | ||
=Conflict and Collaboration= | |||
*Want collaboration? Accept and actively manage conflict - [https://hbr.org/2005/03/want-collaboration-accept-and-actively-manage-conflict]. ''But despite the billions of dollars spent on initiatives to improve collaboration, few companies are happy with the results.'' | |||
=Communication in the Real World= | =Communication in the Real World= | ||
*OER text book - [https://open.lib.umn.edu/communication/] | *OER text book - [https://open.lib.umn.edu/communication/] | ||
Revision as of 05:21, 29 October 2020
- Five styles of interpersonal conflict management [1]
- Mentions awareness of instrumental, relational, and self-presentation goals in negotiation
- Demand-withdrawal pattern - [2] - ranks among the most destructive and least effective interaction patterns
Conflict and Collaboration
- Want collaboration? Accept and actively manage conflict - [3]. But despite the billions of dollars spent on initiatives to improve collaboration, few companies are happy with the results.
Communication in the Real World
- OER text book - [4]