Never Split the Difference: Difference between revisions
Jump to navigation
Jump to search
No edit summary |
No edit summary |
||
| Line 5: | Line 5: | ||
Decisions are made emotionally. Emotions are always involved. | Decisions are made emotionally. Emotions are always involved. | ||
<html><iframe width="560" height="315" src="https://www.youtube.com/embed/MjhDkNmtjy0" title="YouTube video player" frameborder="0" allow="accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture" allowfullscreen></iframe></html> | <html><iframe width="560" height="315" src="https://www.youtube.com/embed/MjhDkNmtjy0" title="YouTube video player" frameborder="0" allow="accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture" allowfullscreen></iframe> | ||
<iframe width="560" height="315" src="https://www.youtube.com/embed/2GPIzWQUbgo" title="YouTube video player" frameborder="0" allow="accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture" allowfullscreen></iframe> | |||
</html> | |||
Revision as of 22:27, 29 March 2021
Tactical empathy - repeating without judgment to gain trust.
Empathy - understading counterpart, without necessarily agreeing. Harvard and FBI agree on this definition.
Decisions are made emotionally. Emotions are always involved.