Notes

144 the hiex principle: Get high-expertise (HiEx) information, which comes both from people with a lot of knowledge and/or experience in a specif i c area, and from people with knowledge and experience in many areas
safeguard: When you get information from other people, ask questions that yield detailed answers. Don’t ask people what they think; instead, ask them how they think.
the hif i principle: Get high-f i delity (HiFi) information—information that’s close to the source and unf i ltered by other people’s biases and interests.
Einstein -“Not everything that can be counted counts, and not everything that counts can be counted.”
the 3-lens principle: View opportunity costs through these three lenses:

(1) Compared with what? (2) And then what? (3) At the expense of what?

Roger Martin, former dean of the Rotman School of Management in Toronto, refers to this technique as integrative thinking.[5] Rather than grappling with seemingly opposed binary options, combine them. Simplistic Either-Or options become integrative Both-And options. You can keep costs down and invest in a better customer experience.
the 3+ principle: Force yourself to explore at least three possible solutions to a problem. If you fi nd yourself considering only two options, force yourself to fi nd at least one more.
the second-level thinking principle: Ask yourself, “And then what?”
114 the bad outcome principle: Don’t just imagine the ideal future outcome.

Imagine the things that could go wrong and how you’ll overcome them if they do.

77 As you read what people have written, as you talk to them, as you learn from their experiences, as you learn from your own experiences, you begin to build a database of situations and responses.
Man can do what he wills, but not will what he wills - here's my thought on it - [3]
You don’t need to be smarter than others to outperform them if you can out-position them.
If there is a tagline to my life, it is “Mastering the best of what other people have already figured out,”
the question of what your goals are in the first place - start with that for OSE, not last
In order to get the results we desire, we must do two things. We must first create the space to reason in our thoughts, feelings, and actions; and second, we must deliberately use that space to think clearly.
While the rest of us are chasing victory, the best in the world know they must avoid losing before they can win. It turns out this is a surprisingly effective strategy.

Clear Thinking