Marketing Meeting Tue Sep 11, 2018

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  • SPIN marketing - situation, problem - https://www.pipelinersales.com/learn-crm/sales-techniques/spin-selling/
  • 80% of time should be customer calling - you don't get to see problem or how to solve it, and objections are unsaid
  • A lot of it is creating an expertise - with mutual understanding. So people raise objections and address them.
  • If you have good knowledge you
  • Situation - questions getting insight about problem. Under 5 minutes.
  • Typically - you are not their number one priority. Or otherwise they would have found you already. There is a process for eliciting situation.
  • Problem - identify the pain.
  • Implications - we have no information on that. What does it mean for you from their perspective if something doesn't happen. Under 5 minutes. Elicit solutions to problem. Find out what happens if we don't address the pain.
  • Need-Payoff questions - from implications questions - go to 'what difference would this product make if your need is solved'. Ask them - if you solved this pain point - thne
  • Questions - frame as questions - as they are the expert on what they need.
  • There are strategies for how to reach other decision makers in organizations.
  • FabLab Barcelona has 30 3D printers. Question was can you buy 3 RepRaps instead of 1 Ultimaker.
  • In sales process, use sales prevention if a person thinks that 3D printers require no education to use.
  • Make sure we communicate the need for a skill set
  • Ferdi's friend runs Blocks, a 3D printer company
  • Neil Rackam, book on SPIN marketing
  • http://www.pardavimuformule.lt/wp-content/uploads/2017/02/Spin-Selling.pdf

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