Operation vs Process

A process is a series of operations. In lean, removing waste from an operation does not necessarilyu mean that the process is improved.

http://empoweredperformance.com/Portals/0/Observations/Process%20versus%20Operations.pdf#:~:text=Operation%3A%20as%20an%20activity%20or,of%20a%20product%20or%20service.