https://medium.com/thrive-global/8-ways-to-be-a-good-listener-and-why-you-want-to-1fb4d30087bd
https://www.psychologytoday.com/us/blog/how-do-life/201405/how-become-better-listener
https://hbr.org/2016/07/what-great-listeners-actually-do
https://www.wikihow.com/Be-a-Good-Listener
