Wiki Advice

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Below is some advice on wiki management by Mark Seaman (a "wiki-expert").


Mark Seaman - I've worked on a large number of these type of "Knowledge Management" projects in the past. I take an approach that is very similar to writing code. Obey the following rules to maximize your success:

  1. Create something that people can use on day 1. Gather feedback and adapt as you go.
  2. Eliminate all duplication that naturally occurs.
  3. Build just enough structure. When a page hits 100 lines break it into multiple subtopics.
  4. Always be adjusting and optimizing the overall site navigation and structure.
  5. Provide a 10,000-foot view of the whole thing.
  6. Practice active wiki gardening
  7. Don't put "coming soon" stuff up. Wait till it comes.

See Also

Wiki map