Emails: Difference between revisions

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(Created page with "=Intro= This page shows the strategy for handling correspondence within the organization. =Emails= Emails are forwarded to opensourceeco at gmail dot com. *Emails from certain...")
 
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=Intro=
'''IMPORTANT: This page is regularly parsed by osedev.org to get email templates for various automated mailings. Please edit very careful and do not change any of the section headings.'''


This page shows the strategy for handling correspondence within the organization.
The following variables may be used in any of the emails.


=Emails=
{| class="wikitable"
|-
! Variable
! Description
|-
| [username]
| Username of the recipient.
|-
| [firstname]
| First name of the recipient.
|-
| [lastname]
| Last name of the recipient.
|-
| [name]
| Combination of [firstname] [lastname].
|-
| [email]
| Email of the recipient.
|-
| [position]
| Name of the main position (or completed position) currently held by the user, for example: "OSE Developer" or "HR Generalist".
|-
| [last-log-date]
| Date of the last time this user recorded a log.
|-
| [1-week-hours-total]
| Total hours recorded over previous 7 days. The number is configurable, for example [4-week-hours-total] will produce total over last 28 days.
|-
| [1-week-hours-average]
| Total hours over specified number of weeks divided by the number of weeks. The number is configurable just like for [1-week-hours-total].
|}


Emails are forwarded to opensourceeco at gmail dot com.
=New Registration=
*Emails from certain people are labeled automatically
Subject: Welcome
*Starred emails appear in a priority in-box


[[Category:Parker]]
Hi [firstname],
 
''Sent immediately after user signs-up at osedev.org along with a separate "email verification" email.
It should welcome the user and explain the process of applying for the various positions at OSE.''
 
OSE
 
=Application Check=
Subject: [position] Application
 
Hi [firstname],
 
''Sent after a few weeks if user has not finished the application; to see if they are having problems.''
 
OSE
 
=Welcome Email=
Subject: Welcome
 
Hi [firstname],
 
''Sent when user has been approved as official OSE Developer.''
 
OSE
 
=Rejection Email=
Subject: [position] Application
 
Hi [firstname],
 
''Sent when user application has been rejected.''
 
OSE
 
=Initial Reminder=
Subject: OSE Volunteering
 
Hi [firstname],
 
''Sent to tell user to log their work hours. This is the initial (only sent once) friendly reminder.''
 
OSE
 
=Week Reminder=
Subject: OSE Volunteering
 
Hi [firstname],
 
''Sent when user has not logged hours for more than 7 days (sent on the 8th day).''
 
The last time you reported hours was [last-log-date].
 
OSE
 
=Week Warning=
Subject: OSE Volunteering
 
Hi [firstname],
 
''Sent if a person is below 6.5 hours per week.''
 
You have [1-week-hours-total] hours logged this week which is below the 6.5 hours minimum.
 
OSE
 
=Month Warning=
Subject: OSE Volunteering
 
Hi [firstname],
 
''Sent if a person's 4 week average is trending below 6.5.''
 
You have averaged [4-week-hours-average] hours logged over last 4 weeks which is below the 6.5 hours minimum.
 
OSE
 
=Suspension=
Subject: Your OSE status is in trouble
 
Hi [firstname],
 
''Sent after user has not logged hours or not logged enough hours after 4 weeks to notify them that their OSE Developer status has been suspended.''
 
You have averaged [4-week-hours-average] hours logged over last 4 weeks which is below the 6.5 hours minimum as a result your OSE Developer status is scheduled to be suspended.
 
OSE
 
=Term Complete=
Subject: Congratulations!
 
Hi [firstname],
 
''Sent when user has successfully completed their 90 day OSE Developer cycle.''
 
Congratulations on completing the 90 OSE Developer cycle and thanks for all your hard work! You worked [12-week-hours-total] over the last 12 weeks.
 
Please continue with us and renew for another 90 day term.
 
OSE

Latest revision as of 04:07, 14 September 2017

IMPORTANT: This page is regularly parsed by osedev.org to get email templates for various automated mailings. Please edit very careful and do not change any of the section headings.

The following variables may be used in any of the emails.

Variable Description
[username] Username of the recipient.
[firstname] First name of the recipient.
[lastname] Last name of the recipient.
[name] Combination of [firstname] [lastname].
[email] Email of the recipient.
[position] Name of the main position (or completed position) currently held by the user, for example: "OSE Developer" or "HR Generalist".
[last-log-date] Date of the last time this user recorded a log.
[1-week-hours-total] Total hours recorded over previous 7 days. The number is configurable, for example [4-week-hours-total] will produce total over last 28 days.
[1-week-hours-average] Total hours over specified number of weeks divided by the number of weeks. The number is configurable just like for [1-week-hours-total].

New Registration

Subject: Welcome

Hi [firstname],

Sent immediately after user signs-up at osedev.org along with a separate "email verification" email. It should welcome the user and explain the process of applying for the various positions at OSE.

OSE

Application Check

Subject: [position] Application

Hi [firstname],

Sent after a few weeks if user has not finished the application; to see if they are having problems.

OSE

Welcome Email

Subject: Welcome

Hi [firstname],

Sent when user has been approved as official OSE Developer.

OSE

Rejection Email

Subject: [position] Application

Hi [firstname],

Sent when user application has been rejected.

OSE

Initial Reminder

Subject: OSE Volunteering

Hi [firstname],

Sent to tell user to log their work hours. This is the initial (only sent once) friendly reminder.

OSE

Week Reminder

Subject: OSE Volunteering

Hi [firstname],

Sent when user has not logged hours for more than 7 days (sent on the 8th day).

The last time you reported hours was [last-log-date].

OSE

Week Warning

Subject: OSE Volunteering

Hi [firstname],

Sent if a person is below 6.5 hours per week.

You have [1-week-hours-total] hours logged this week which is below the 6.5 hours minimum.

OSE

Month Warning

Subject: OSE Volunteering

Hi [firstname],

Sent if a person's 4 week average is trending below 6.5.

You have averaged [4-week-hours-average] hours logged over last 4 weeks which is below the 6.5 hours minimum.

OSE

Suspension

Subject: Your OSE status is in trouble

Hi [firstname],

Sent after user has not logged hours or not logged enough hours after 4 weeks to notify them that their OSE Developer status has been suspended.

You have averaged [4-week-hours-average] hours logged over last 4 weeks which is below the 6.5 hours minimum as a result your OSE Developer status is scheduled to be suspended.

OSE

Term Complete

Subject: Congratulations!

Hi [firstname],

Sent when user has successfully completed their 90 day OSE Developer cycle.

Congratulations on completing the 90 OSE Developer cycle and thanks for all your hard work! You worked [12-week-hours-total] over the last 12 weeks.

Please continue with us and renew for another 90 day term.

OSE

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