OSE Internet: Difference between revisions

From Open Source Ecology
Jump to navigation Jump to search
Line 8: Line 8:


=Internet and Phone=
=Internet and Phone=
*Lines -
*Lines. To connect or disconnect lines, call 877.270.7498
:*(816) 449-1226,for MicroHouse, est. May 29, 2014, 907 SW Willow Rd
:*(816) 449-1226,for MicroHouse, est. May 29, 2014, 907 SW Willow Rd
:*(816) 449-1224 for HabLab I, est. Aug 2012, 900 SW Willow Rd
:*(816) 449-1224 for HabLab I, est. Aug 2012, 900 SW Willow Rd

Revision as of 22:50, 2 January 2015

Domains and Server

  • Pingdom monitors wiki URL, sending notifications to webadmin@opensourceecology.org and ops@opensourceecology.org. Uptime Robot monitors wiki and forum URLs, sending notifications to webadmin@opensourceecology.org. Hetzner is OSE’s server, Client ID: C0704628411, Support number: +49 (0) 9831 61006-1. Report to issues to Executive Staff.
  • Hetzner is OSE’s server, see hard-copy information in HabLab office.

/are any of these working? i tried them all this past week at diff hours in the day without any response :(

Internet and Phone

  • Lines. To connect or disconnect lines, call 877.270.7498
  • (816) 449-1226,for MicroHouse, est. May 29, 2014, 907 SW Willow Rd
  • (816) 449-1224 for HabLab I, est. Aug 2012, 900 SW Willow Rd
  • (816) 449-2045 for Huts/Workshop, est. 2012, 900 SW Willow Rd
  • (816) 449-2301 for HabLab II, est. June 2014, 907 SW Willow Rd
  • For all issues call CenturyLink help - 800.809.1410, Press 2 for existing customers, Press 5 for repair and tech support
  • Customer care, such as extra lines - 800.788.3500
  • Tony F - internet line technician - 816.244.7803

The account number is our telephone number: 8164491224, and second one, 816.2045

Internet and Phone Diagram

Accurate as of 2014-09-04. Created by User:Greg_Buckland

Click here to edit

Log

Thu Aug 28, 2014

HabLab router had been down for about 1 week. It had green lights for "power" and "dsl", but a steady red light for "Internet". Not broadcasting an SSID. Called CenturyLink at 800.809.1410. Tech help walked me through the reset process:

  • unplug router for 30 sec and plug back in (soft reset).
  • If that doesn't help (it didn't), then with power plugged in, press the red reset button (with a pen or paperclip) and hold it for 45 sec (factory reset). It then reverts to factory settings (e.g SSID: CenturyLink7668 and default password). All the factory settings info is on the boilerplate on the bottom of the router.
  • Then you can log in to the router (ideally via hard wired ethernet connection) and change SSID to "HabLab" and security to "none".

Thu Feb 13, 2014

Call to Century Link on January 8, 2014 at 877.744.4416. Spoke with Leslie. Discussed various options and decided to go on "inactive" status at $51/month plus tax. Allowed to remain on that status for 9 months. -- To reactivate it would take about 3 days. Call 866-614-5166 to reactivate, cancel, or change service. Service changed to a $116 plan per month with a $10 discount for 10 months, so about $106 for the next 12 months. The internet only line needs to be renegotiated in 1 year of time to retain $35/month fee. Need to consider satellite line for more internet.

Information

As of February, 2014:

  • Voice - 8164491224

Information and Action on Sep 23, 2013

  • Phone and Internet down, CenturyLink sending technician by 11AM CST Sep 24 (Tuesday)
    • Road construction on SW Willow is possibly the cause

Information and Action on Sep 16, 2013

  • Called support: 1-800-786-6272 and spoke to Reggie; determined the OSEtwo DSL line is 8164492307; this line is not appearing remotely so they require someone to hard-wire in to the modem. to change the password. Since there is no phone down there...I would have to run back and forth to get troubleshooting step instructions. This is not a viable option. 1) We need a phone down there. 2) We should migrate the line from the mosquito hut to the workshop so the workshop has connectivity throughout and install a phone on the line.

Over to Katie.

Information and Action on Sep 13, 2013

  • Internet lines changed to OSEone and OSEtwo - No reason for change other than called Centurylink to troubleshoot connectiviey problems and the representative made the changes without prompting.
    • Password for both lines is maysville2013
  • Still have the HabLab line, which the representative said he changed to OSEone


Information and Action on Aug 22, 2013

  • CenturyLink tech installed new wireless modem


Information and Action on Aug 21, 2013

  • Spoke with CenturyLink support:
    • Learned that one of OSE internet lines has been on vacation since Feb 2013. This was not communicated during previous calls to CenturyLink on July 12, 2013. To compensate, CenturyLink is providing internet service for 1 year at a discount rate. The rate expires and increases on August 22, 2014; order number associated: 1182581932
  • During technical assistance call:
    • Troubleshoot DSL/phone line filter. Filter is not the problem.
    • CenturyLink verified the problem is not a programing issue.
    • Intermittent sync - speed issue on customer end, so tech will verify surfing speed with customer on location - no later than 340PM CST, ticket number 6152743

Internet Line 1 - Cordwood

  • Internet line fixed from 1.5 to 4MB on 4/12/14.
  • We got a wireless bridge -

The Problem

Factor e Farm needs a network solution that allows OSE to connect the various buildings that are currently on site as well as buildings that will be added in the future.

Century Link Router

The only real purpose of this router is to serve as a modem to the DSL connection from the internet service provider (ISP). This router is operating as the DHCP server for the HabLab network, meaning that it is providing IP addresses for any wireless repeaters or access points that are added to the network (including the TP-Link WiFi router I set up on 3/13/14). This router is not broadcasting a WiFi network.

Linksys WRT54GL

This piece of hardware is running Tomato as its operating system, an open source router administration program. It is located in the shelves and connected by eth0 to the CenturyLink pk5001a modem in the mud hut. It is set up to operate as an access point for the HabLab network. The SSID is 'wireless.'

Testing

I managed to successfully connect to the Internet through the TP-Link router using this system. Testing in the Microhouse was a minor success as the internet connection worked, but was exceedingly slow. I decided this was most likely due to the TP-Link not having the range to comminicate back to the Linksys switch. I advised Marcin to connect a directional antenna to the TP-Link to solve this problem. I also suspect the signal is being hampered by brush and tree branches; placing it in a high, clear position should improve this.

Results

edit


This system is operational and provides OSE with a good basis to design more advance networking solutions. The Linksys WR54GL is extremely versatile with Tomato installed, but is limited to the 802.11b/g protocols. This means the point-to-point connections will be limited to 54 Mbps; sufficient for now (the dsl connection only gets speeds of 4.0 Mbps), but it will turn into a bottle-neck as the network continues to scale up.

The Next Steps

Based on these results, it seems it would be relatively easy to connect many sites around Factor e Farm using a similar combination of point-to-point and localized WiFi networks. It should also be possible to build a mesh network using Tomato-enabled Linksys routers, something like what is described here

HabLab Line

  • 4MB working internet, 3/11/14

Communications

Ben to Marcin -

I have attached all of the configuration materials for the routers at Factor e Farm, and I've updated the wiki page for OSE Internet with a description of what I did on Thursday. I think this should be enough information for you to get access to everything and make any changes that are needed. I also wanted to let you know I took down some of the pictures. I'm not entirely sure if sharing MAC addresses can be a security risk or not, so I figured it would be safer to remove them.

One thing that I didn't have time for was to password protect the two WiFi networks, and like I said this can be a significant privacy issue. I recommend you set up WPA2 Personal security on both the HabLab and OSEone networks.

HabLab

  • If you are connected to the HabLab network you should be able to access everything through wifi, otherwise you can just connect to a device using an ethernet cable. The security for this network needs to be set through the Linksys Router (the admin details are in the txt attachement).
  • Connect to the router through it's IP address.
  • Click 'Basic' on the left sidebar
  • Scroll down to the wireless section.
  • Choose the drop down menu labeled security.
  • Select WAP2 Personal/Enterprise
  • Enter the desired password.
  • The network might work fine after this point, but you might need to reconfigure the TP-Link to connect again. This can be done by just running through the initial set up on the device and telling it to work as a repeater for the HabLab network.

OSEOne

You can set the password for this network through the Century Link router in the HabLab. The login details for this are on the bottom of the router.

I wish I had more time to spend on the network while I was there, but regardless, doing this has given me a lot of ideas for things I could be set up to improve the network around the farm. With all of the construction you guys are looking to do this year, it would probably be beneficial to get internet services to each area. What I set up last Thursday could form the groundwork for a mesh network at Factor e Farm to connect everything.

I think I am going to spend some time in the coming weeks looking into what it would take to scale up something like what I did for the MicroHouse. It looks possible to create a network that would connect the HabLab, the two workshops, campsite, and any Microhouses or other structures together.

Ethernet Cablling info

Equipment Links

  • zBoost cell phone booster - [1]
  • TP Link Access Point - [2] - 3*5dBi Detachable Omni Directional (RP-SMA) - [3]
  • Directional Antenna - [4] - RP-SMA Connection to Router/Access Point)

Links

Retrieved from "https://wiki.opensourceecology.org/index.php?title=OSE_Internet&oldid=124880"