Coach Assessment
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Source of Questions
Take Questions on page 3 of [1] as a useful start.
Reaction
- How satisfied is the client with the coaching
process and/or coach? (Seems that there are two distinct questions here.)
- What does the client like or dislike about
coaching?
- What changes would the client like to make?
- How does the client plan to apply outcomes
from coaching in life or work?
- How does the client think that coaching
outcomes can impact the organization?
Learning
- To what extent are new skills or knowledge
being demonstrated?
- What new awareness or insight has emerged
from the coaching process?
- To what extent has coaching had an impact
on the client’s level of capability?
Application
- How have new skills or ways of interacting
been used in real work situations?
- To what extent has behavior change
occurred on the job as a result of coaching?
Impact
- What difference has the coaching process
made in actual organizational results (e.g. sales, errors, retention, morale, creativity, time-to-market etc.)?
- What is the return-on-investment realized
through coaching for the organization?
Links
- Useful coaching survey of CEOs from Stanford - "CEOs want coaching, but most get too little". [2]