Seed Home 2 Customer Support
We consider our customers on many levels:
- Owner builders
- OSE Chapter Fellows-in-Training - these are our ethics-centric entrepreneurs.
- Book recipients
- Video production company - we're selling them an opportunity
Customer Support - Owner Builders
Entrepreneurs provide customer support:
- Customization of house to exact needs: size, shape, options, colors, materials, appliances, etc.
- Provision of Code Package to get a permit: construction documents. Potential local requirements: maps; photographs; architectural/engineering designs; construction plans; energy calculations, other calculations.
- Coaching on navigating building codes and building officials
- Coaching on finding land.
- Customer support: Help desk. Process of putting house together.
- Quality control: remote quality control via a remote quality control app: upload pictures observe correctness.
- Up to 40 hours of help desk support.